What Technology does Copper-Free Networks Wireless Neighborhood use?

· Copper-Free Networks use license-free digital microwave radio networks to provide high-speed two-way Internet access to homes and businesses throughout its coverage areas.

· Copper-Free networks' digital microwave radios operate in the 5.8 GHz, 2.4 GHz, and 900 MHz Industrial-Scientific-Medical (ISM) bands allocated by the FCC for digital radio communications.

· Copper-Free Networks' digital microwave radios use Direct Sequence Spread Spectrum (DSSS) technology originally designed for fast, reliable, and secure military communications under adverse conditions.

Do I need a telephone line in my home to access Copper-Free Networks Wireless Neighborhood?

· No. Copper-Free Networks Wireless Neighborhood Internet access does not use your home telephone line or cellular telephone service. However, you may access your Copper-Free Networks email mailbox remotely using dialup telephone Internet access or any other Internet access point when away from home.

· Your Copper-Free Networks Wireless Neighborhood connection is always on, 24 hours per day, seven days per week. You will enjoy immediate high-speed Internet access anytime your computer is powered on. There are no long delays waiting for slow modem dialup connections, no circuit disconnections due to dropped calls, and never a busy signal. You will never miss an important phone call due to busy phone lines again.

What equipment do I need for Copper-Free Networks Wireless Neighborhood?

· Copper-Free Networks will supply and install a Wireless Client Radio, with either an Ethernet, USB, or PCI interface that matches your particular needs. A trained Copper-Free Networks representative will determine what Customer Premises Equipment (CPE) is appropriate for your situation based on the number and type(s) of computer(s) you wish to connect to Copper-Free Networks Wireless Neighborhood.

· If Copper-Free Networks determines that you need an external antenna, we will select an appropriate external antenna based on results of a Copper-Free Networks site survey. In most cases, the unobtrusive external antenna is no larger than a small book. Where possible, the antenna can be integrated tastefully with your home's exterior decor.

· Copper-Free Networks equipment integrates seamlessly with most Small Office - Home Office (SOHO) networks. You may connect as many computers in your home or business as you wish to the Copper-Free Networks Wireless Neighborhood.

· You may also purchase your Wireless Client Radio equipment anywhere you wish if you would prefer not to purchase the equipment from Copper-Free Networks.

Can I bring my notebook computer home from work and connect it to Copper-Free Networks Wireless Neighborhood?

· Yes! In most cases, you can simply connect your notebook computer to your home network using its Ethernet, Wi-Fi, or USB interface. You may need to obtain additional equipment and software or make simple changes to your notebook computer network configuration.

· You may need to contact your corporate IT department in order to access your employer's corporate network from home. Copper-Free Networks Wireless Neighborhood supports secure VPN access to your corporate network using most protocols. Contact Copper-Free Networks Technical Support to discuss any special needs.

Is my Copper-Free Networks Wireless Neighborhood Internet connection secure?

· The data sent and received by your wireless connection is encrypted using proven Wireless Equivalent Privacy (WEP) technology. In addition, each connection to Copper-Free Networks Wireless Neighborhood is authenticated two ways, using both hardware and software access control.

· Copper-Free Networks offers its customers optional security hardware and software. Optional hardware devices include firewalls, Internet gateways, and SOHO routers.

· Copper-Free Networks is proud to participate in the Zone Labs Authorized Partner Program. We install Zone Labs award-winning ZoneAlarm® Pro, the best personal firewall software available.

How fast are Copper-Free Networks Wireless Neighborhood Internet connections?

· Although Copper-Free Networks cannot control speeds across the Internet, you can expect download speeds averaging 1500 Kbps (approximately 50 times faster than a typical dialup modem internet connection) and upload speeds averaging more than 1200Kbps to/from our Network Service Providers' Internet Gateway and beyond. Access to Copper-Free Networks email and other web services located on the local Wireless Neighborhood network averages more than 3000Kbps for both uploads and downloads. That's approximately 100 times faster than a typical dialup modem Internet connection and much faster than Cable Modem or DSL Internet email connections.

How much does Copper-Free Networks Wireless Neighborhood Internet cost?

· Copper-Free Networks offers competitive pricing without long-term contract commitments. See our current pricing schedule or contact Copper-Free Networks Sales Department for additional information.

How much does Copper-Free Networks Wireless Neighborhood installation cost?

· Standard Installation of the Wireless Client Radio is free. If your situation requires special equipment, there may be an additional installation labor charge.

· Charges for installation of home networking equipment and cabling are not included in Standard Wireless Client Radio free installation.

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